Hear it from them
FAQs
The average delivery time for our packages is 8-12 business days. We are a company that cares about the environment and wants to do our part to make the world a better place. When we reach the minimum order quantity, we ship all orders at once. We hope you understand and want to help us make a difference.
Once your order has been shipped, you will receive a tracking number that will allow you to follow the package online on our tracking page. Please also check your spam folder, as sometimes our emails end up there. The Track & Trace system may take a few business days to become active.
We are sorry this happened... Have you checked the Track & Trace code? Sometimes packages get stuck at customs. Please wait another 3 days. We apologize for the inconvenience, but in 99% of cases, the package will still be delivered. Have you waited 7 business days plus another 3 days? Contact us, and we will find a solution together.

